Aussie Vasectomy Care
Operated by Kalau Medical Pty Ltd (ABN 19 694 724 377)

Aussie Vasectomy Care respects your privacy and is committed to protecting your personal and health information.

This policy explains how we collect, use and store your information in accordance with the Privacy Act 1988, the Australian Privacy Principles, and the Health Records Act 2001.

What we collect

We may collect:

• Personal details (name, date of birth, contact details)
• Medicare and billing information
• Health information (medical history, medications, allergies, procedure details)

How we collect it

We collect information directly from you via:

• our website and online booking system
• forms and consent documents
• email, phone and in-person consultations

We may also collect information from other health providers where relevant to your care.

Why we collect it

We use your information to:

• provide medical care and treatment
• manage bookings and communication
• obtain informed consent
• maintain clinical records
• meet legal and regulatory requirements

How we store your information

Your information is stored securely using reputable systems, including:

• Timely (appointments and communication)
• Jotform (intake and consent forms)
• Xestro (clinical records)

Some of these providers may store data overseas. We take reasonable steps to ensure your information is handled securely and in line with Australian privacy requirements.

Disclosure of information

We may share your information:

• with other healthcare providers involved in your care
• with Medicare or government agencies where required
• with service providers supporting our practice
• where required by law

We do not sell your personal information.

Access and correction

You may request access to or correction of your personal or health information at any time.

Website data

Our website may collect basic technical data (such as IP address and usage data) to improve performance and user experience.

Contact and complaints

If you have any questions or concerns, please contact Aussie Vasectomy Care: info@aussievasectomycare.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

Consent

By using our website or services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy.

Updates

This policy may be updated from time to time. The latest version will always be available on our website.

Last updated: April 2026